Frequently Asked Questions on our Luxury Toilet Hire
We know there is a lot to think about during the planning of your event. Hopefully any initial questions you have about using our luxury loo service can quickly be answered below in our list of toilet hire FAQs. If not, please get in touch with your query.
Deluxe Loos brings you an unrivalled quality of service, developed over 15 years in the business. We understand how much your event means to you, and we’ll do everything we can to contribute to its smooth running. We’ll pre-agree delivery and collection times for your convenience, and make sure we arrive when you’re expecting us. We’ll also install and remove your toilet units with neatness and efficiency, ensuring your site is kept spick and span.
Our luxury portable toilets are modern, scrupulously maintained and extremely reliable. However, in the rare event that anything goes wrong, we are on hand 24 hours a day to help. We offer you a FREE round the clock support service, including immediate call out if needed.
Besides giving you free 24-hour backup, here are some other benefits you’ll receive as standard:
– Public liability and theft insurance
– Air fresheners and full length mirrors in each toilet unit
– Risk assessment*
– Signage to direct guests to the toilets*
*Available on request
You can entrust us with responsibility for your toilet facilities, safe in the knowledge that we’ve catered for many successful weddings and parties, as well as high-profile corporate and sporting events before. In fact, seventy-five per cent of our clients are so satisfied that they use us time and again. But don’t just take our word for it, read our testimonials!
It depends on how many luxury loo trailers you need, and how far your venue is from our base near Reading, Berkshire. You can use our handy loo calculator to get an instant idea of the right number of toilets for your event
For a highly competitive quote, contact us through our enquiry form. Or, if you’d prefer to discuss the specifics of your event with a member of our team, call us on 0118 324 3200.
Absolutely, yes. If your guests have young children, or require disabled access, then we can provide you with specially adapted, luxury loo trailers to assist them. Take a look at our disabled/accessible toilet trailer here.
Our combined-features trailer contains a wall-mounted, fold-down table, designed to support babies during nappy-change. It also has a number of adaptations to meet the needs of those with disabilities, including a wheelchair ramp, hand rails and a lowered sink.
With Deluxe Loos, you can invite absolutely everyone to share in a bit of luxury and comfort.
Not sure how many portable toilets or what size luxury loo trailer you need for your event. Try our handy loo calculator button at the top of the page to give you an idea of what we would recommend. Or simply give us a call and one of our team will be happy to advise you.
Our sister company Simply Chillers offer mobile refrigeration and freezer hire throughout London and the Home Counties, covering Berkshire, Hampshire, Surrey and Oxford.
We offer you a smooth and reliable service, refined over ten years’ experience in the event industry. With Simply Chillers, you’ll also get the reassurance of a neat, on-time delivery and collection, and free 24-hour back-up – including emergency call out.
Our modern fleet of chillers and freezers come complete with racking as standard, so there’s plenty of space for all that celebratory bubbly. Whether an emergency breakdown, wedding, party or long term hire, Simply Chillers have your refrigeration needs covered.
If you think you’ve found a better deal elsewhere, then tell us about it. We’ll do our best to match the offer. Don’t forget that our service includes a number of extras for no additional charge, and exceptional support, including 24-hour backup.
Our luxury loo trailers come with their own fresh water tank. Under normal conditions of usage, these won’t need to be refilled. However, if your event is taking place over an extended period of time, you may need to top up the tanks using an on-site water supply.
Ideally the luxury loo trailers should be placed on flat and firm ground, in an easily accessible location. Our experienced team of delivery drivers will do their best to compensate for any height difference in uneven ground during installation.
If you’re not sure on access or positioning do get in touch with our team to check before booking.
All our luxury portable toilets contain air fresheners to maintain a pleasant fragrance. We also use a freshening agent inside the loos themselves. As long as the loos are not used in excess of their stated capacity, then there should be no unpleasant smell at all.
The luxury loo trailers are supplied with all the consumables (luxury-grade paper, towels, soap, etc.) you’ll need to cover the size and duration of your event. However, if your event takes place over several days or has a very large numbers of guests, then some on-site servicing may be needed. We’ll advise you on this at the time of your enquiry.
Yes, subject to availability, we can provide one or more attendants as an extra service, depending on the size of your event. Our uniformed attendants have the technical knowledge to support you in the unlikely event of a problem. They’ll ensure that the luxury portable toilets are kept spotlessly clean and running smoothly.
Our uniformed drivers will use 4×4 vehicles to tow the luxury toilet trailer to your site.
We’ll advise on delivery and collect 1-2 weeks prior to your hire date. This will usually be one or two days prior to your event, at a fixed time window. If you have any specific time or access requests, do get in touch, we will always endeavour to fit in with the time that suits you best.
Yes, we regularly install our luxury loo trailers are installed inside marquees, meaning that guests will not need to leave the marquee to use them. Your chosen marquee company will be responsible for the structure surrounding the luxury loo trailer, so you should discuss your needs with them. If you’d like your luxury loo trailer to be inside a marquee, they’ll probably need to be delivered earlier than usual so that they’re in situ before the marquee is erected. (If you haven’t already chosen your marquee we can recommend our sister company, Times Marquees. With all the benefit of logistics and installation managed by the same team!)
When hiring luxury loo trailers from us, you’ll always be insured against public liability and theft, as part of our standard service. You can rest assured that each one of our units has an electrical safety certificate, which is renewed on a yearly basis following testing by a qualified electrician.
Our fully trained staff follow strict health and safety procedures during installation, removal and maintenance of the toilet units, to help keep themselves and everyone around them safe.
If you need a comprehensive risk assessment, we’ll carry one out free of charge at your request.
For further information, please give us a call on 0118 324 3200 or email us, and we’ll be more than happy to help you.